Faq

Each of our service plans include the following:

All of them! Our team is filled with experts who have experience working with a variety of ESPs, including Klaviyo, Hubspot, Salesforce Marketing Cloud, Mailchimp, and more.

We have several plan options based on the number of emails you would like us to create for your strategy each month. Our most popular plans include our Gold Plan, with 25 emails per month, and our Silver Plan, with 15 emails per month. Your Account Executive will help you select the plan that best fits your needs.

Customer Life Cycle Flows, AKA Foundational Flows, are automations that every brand should have in place within their email marketing strategy. They cover the customer lifecycle from browsing, to purchasing, to becoming a repeat buyer. This is the first step in creating your customized strategy & covers the following flows:

Once Foundational Flows are in place, our agency will expand your email marketing strategy to include Advanced Flows that are customized based on your products and customer needs. This is part of our ongoing service for our existing clients as these additional flows enhance your email marketing strategy.

For example, we provide a Loyalty Package that includes set up and strategy regarding how to promote your loyalty program. Based on this, we would add additional flows and other strategic initiatives to improve that program's performance.

We're happy to implement virtually any type of flow you can imagine (as long as you're able to explain what you're going for and give us an idea of the underlying strategy). Some requests might require additional resources like a developer, other software, or more.

A campaign (broadcast) is a completed email ready to send to your customers. It has been strategized, with the copy written and the design completed. Campaigns may include promotions, newsletters, brand awareness emails, educational emails, and more.